Time off approvers
Time off approvers, found under Settings → People → Time off approvers, determine the approval routing for each person's time off requests.
Approvers are resolved based on the following hierarchy:
- Assigned directly — An individual directly assigned as the approver for a specific person. This assignment overrides all other rules.
- Supervisor — The person designated in the 'reports-to' field on the employee's profile.
- Dept. Manager — The manager of the department to which the person belongs, if one is configured.
- Default approver — Any user with the "Time off manager" role. This rule is applied if no other approver is resolved through the preceding steps.
Being named as someone's approver is enough to act on their requests — no additional role is required. Whoever is resolved above can open a pending request and use Accept and Reject in the side drawer, whether or not they hold the Time off manager role. The same is true of a person's line manager and their department manager.
Two limits apply to everyone, however they were resolved: nobody approves their own time off, and once you have given your approval the buttons no longer appear for you on that request.
Utilise the Assign approvers function to set a specific approver for an individual team member, overriding the automatic resolution rules.
Example use cases
- Assign the Head of Operations as the explicit approver for the CEO's time off requests, bypassing their default reporting line.
- Designate a specific project lead as the explicit approver for all team members assigned to their project, ensuring project-specific oversight for time off.
- Ensure that any time off request from an employee who does not have a supervisor or department manager configured is automatically routed to a user with the "Time off manager" role.