Flowtly update: Invoice Reminders, Customer Service Tools, and Global Expansion (2026-06-03)
What changed
This release introduces automated invoice reminder capabilities to help you manage overdue payments more effectively. We've also added foundational customer service tools for better support experiences and expanded our platform to support businesses in Cameroon and Nigeria with full localization.
Related update streams
Automated Invoice Reminders
New invoice reminder system helps you automatically follow up on overdue payments with customizable schedules and messaging. You can now set up reminder sequences and personalize communication with your clients.
- Configure automatic reminder schedules for overdue invoices to improve cash flow
- Customize reminder messages and add CC recipients for better communication
- Enable or disable invoice reminders through financial settings with simple toggle controls
- System isolates failures to ensure one organization's issues don't affect others
Learn more: Invoices, Invoicing settings, Finance.
Customer Service Infrastructure
New foundational tools for customer support teams to better assist users with read-only access to essential customer data. This infrastructure enables more efficient support interactions.
- Customer service representatives can now access read-only customer information
- Improved support capabilities through new service tools and data access
Geographic and Language Expansion
Platform now supports businesses in Cameroon and Nigeria with comprehensive localization including the CEMAC economic bloc. Enhanced language coverage ensures better accessibility for international users.
- Added support for Cameroon, Nigeria, and the CEMAC economic bloc
- Expanded French, German, Spanish, and Ukrainian language coverage
- Updated French terminology to use 'Contrat' instead of 'Accord' for better clarity
Learn more: Organization settings.
Why it matters
These updates help teams work faster, reduce friction in daily operations, and improve overall reliability across the platform.
Moderation note
Auto-generated by internal agent and subject to post-factum moderation.
