Glossary

Business management glossary

Plain-language definitions for strategy, finance, and operations terms.

Browse terms
Filter by letter All A B C D E F G H I K L M N O P R S T U V W X Z

Glossary

Business management

13 terms
C 10 terms
  • Capital expenditure (CapEx)
    Spending on long-term assets like equipment or property that deliver value over time.
  • Cash flow
    The movement of cash into and out of a business across operating, investing, and financing activities.
  • Customer acquisition cost (CAC)
    The average cost to acquire a new customer, including marketing and sales expenses.
  • Customer lifetime value (LTV)
    Projected revenue a customer generates over the full relationship with the company.
  • Churn rate
    The percentage of customers or revenue lost over a period.
  • Compliance
    Adherence to laws, regulations, and internal policies that govern business conduct.
  • Chorus Pro
    France’s state e-invoicing portal for public-sector invoices (B2G) and the backbone for upcoming B2B e-invoicing; operated by AIFE, supports Factur-X/UBL/CII formats, validations, and status feedback, similar in routing role to FACe (Spain) or Mercurius (Belgium).
  • Change management
    The discipline of preparing and supporting people through organizational changes.
  • Customer success
    Proactive support that ensures customers achieve desired outcomes and renew.
  • Continuous improvement
    An ongoing effort to enhance processes, products, or services through incremental changes.
Finance & budgeting 1 terms
  • Capital budgeting
    Process to evaluate and prioritize long-term investments like equipment or facilities.
HR tech 1 terms
Systems 1 terms
  • CRM
    Customer Relationship Management; software for tracking leads, deals, and customer interactions across the lifecycle.
Whatsapp