Glossary
Business management glossary
Plain-language definitions for strategy, finance, and operations terms.
Glossary
Business management
8 terms
E
2 terms
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A predefined route for raising issues to higher authority when they cannot be resolved at the current level. Clear escalation paths ensure problems reach the right decision-maker quickly without bypassing necessary reviews.
Finance & budgeting
2 terms
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Workflow to submit, approve, and reimburse business expenses with policy controls. Expense management tools capture receipts, enforce spending limits, and feed approved costs into accounting for faster month-end close.
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Earnings Before Interest, Taxes, Depreciation, and Amortization; a measure of operating profitability. EBITDA strips out financing and accounting decisions, making it useful for comparing the operational performance of companies across industries.
HR & People
1 terms
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Strategies and metrics tracking an organization's ability to keep its workforce over time. High retention reduces hiring costs, preserves institutional knowledge, and signals a healthy workplace culture.
HR tech
2 terms
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Suite for surveys, feedback, recognition, and communications that drive engagement. These platforms give leadership real-time visibility into team morale and help identify disengagement before it leads to turnover.
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Portal or app that lets employees view payslips, request leave, update personal data, and manage benefits without HR intervention. ESS reduces administrative workload for HR teams and gives employees immediate access to their information.
Systems
1 terms
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Enterprise Resource Planning; integrated software that unifies finance, HR, operations, and supply chain data in one system. By centralizing business processes, an ERP eliminates data silos and enables real-time reporting across departments.
