Invoice Emails
Flowtly allows you to send invoices directly to clients via email. The invoice is attached as a PDF and the email message is automatically generated with payment details.
Sending an invoice
There are two ways to send an invoice by email:
- After saving a new invoice, click Generate PDF and Send to Customer
- From the invoice list, click the More Options button and select Send via email
Both options open the email settings page where you can customise the delivery.
Email settings page
The email settings page has three sections:
- Client Data — customer email and name, pre-filled from the billing contact if configured
- CC Settings — additional recipients (e.g. finance department, project manager). Organisation-wide CC defaults can be set in Organisation Settings. You can add or remove recipients as needed
- Message — auto-generated message with invoice number, payment information, and amount due. The invoice PDF is attached automatically
After sending
Once sent, the invoice status updates to Sent. The invoice creator also receives an in-app notification confirming the delivery. Both standard invoices and e-invoices (KSeF) are supported.
In-app notifications
| Event | Recipient | Severity |
|---|---|---|
| Invoice sent | Invoice creator | Success |
| E-invoice sent | Invoice creator | Success |
| E-invoice submitted to KSeF | Invoice creator | Info |
| E-invoice status changed | Invoice creator | Info |
| Incoming cost invoice received | Accountants/managers | Info |